Order Agreement

Agreement to Purchase .
You agree to purchase the Will-Fill described in your Will-Fill Configuration from DIERICKX tools bv VAT: BE 0457.980.055 or its affiliate (“we,” “us” or “our”), pursuant to the terms and conditions of this Agreement. Your device(s) is priced and configured based on features and options available at the time of order and you can confirm availability with a Will-Fill representative. Options, features or hardware released or changed after you place your order may not be included in or available for your Will-Fill.

Purchase Price, Taxes and Official Fees.
The purchase price of your Will-Fill is indicated in your Will-Fill Configuration. This purchase price does not include taxes and official duty fees. Because these taxes and fees are constantly changing and will depend on many factors, You are responsible for paying these additional taxes and fees. If you present a check for any payment, we may process the payment as a normal check transaction, or we may use information from your check to make a one-time electronic fund transfer from your account, in which case your bank account will reflect this transaction as an Electronic Fund Transfer.

Order Process; Cancellation; Changes .
After you submit your completed order, we will begin the process of preparing and coordinating your order delivery. At this point, you agree that the Order Fee and Transportation Fee have been earned. If you cancel your order or breach this Agreement and we cancel your order, you agree that we may retain as liquidated damages the Order Fee and Transportation Fee, to the extent not otherwise prohibited by law. You acknowledge that the Order Fee and Transportation Fee are a fair and reasonable estimate of the actual damages we have incurred or may incur in transporting, remarketing, and reselling the device, costs which are otherwise impracticable or extremely difficult to determine. If you make changes to your order, you may be subject to potential price increases for any pricing adjustments made since your original Order Date. Any changes made by you to your Device Configuration, including changes to the delivery location or estimated delivery date, will be reflected in a subsequent device Configuration that will form part of this Agreement. The Order Fee, Transportation Fee and this Agreement are not made or entered into in anticipation of or pending any conditional sale contract.

Warranty.
You will receive the Will-Fill New Device Limited Warranty, as applicable, at or prior to the time of Device delivery. You may also obtain a written copy of your warranty from us upon request. We are not liable for any incidental, special or consequential damages arising out of this Agreement. Your sole and exclusive remedy under this Agreement will be limited to reimbursement of your Order Fee and Transportation Fee. PH probes are always out of any warranty

No Resellers; Discontinuation; Cancellation.
Will-Fill and its affiliates sell Will-Fill devices directly to end-consumers, and we may unilaterally cancel any order that we believe has been made with a view toward resale of the device or that has otherwise been made in bad faith. We may also cancel your order and refund your Order Fee and Transportation Fee if we discontinue a product, feature or option after the time you place your order or if we determine that you are acting in bad faith.

Return Policy

Using Will-Fill means you are optimizing your metalworking proses with one of the most advanced, best performing and safest fluid management equipment available. We are confident that you will feel great about our products, and so are giving you time to experience Will-Fill. Subject to the terms and conditions of this policy, if you are unhappy with your Will-Fill, you may return it to us within seven (14) calendar days.

We will accept your Will-Fill for return if the device:

  • the New device Limited Warranty that has not been voided;
  • Has not been the subject of any submission or application for any available incentives or perks;
  • Is in new condition, without damage or abnormal wear and tear; and
  • Has not been resold or transferred to any person or entity.

 

To return the device, you will need to ship under own expenses the device(including all original equipment and any parts and accessories that came with the device) to us at a DIERICKX tools att.: Will-Fill Aarschotsesteenweg 115 3111 Wezemaal Belgium (or other location that we agree to), and complete a device inspection, by the end of the seventh (14th) calendar day following the delivery date. If you are unable to return your device by the 14th calendar day after making good faith efforts, please contact us. Extenuating circumstances may be evaluated on a case-by-case basis.

Once you have returned your device, the return process is final and may not be cancelled. At this time, we are not able to facilitate device exchanges. If you decide to order another device, you may not order the same trim for a period of 12 months but may order another device in a different trim at any time. However, if you are found to have abused this policy or have acted in bad faith, you will be prohibited from purchasing any device for a period of 12 months.

You will remain responsible for any fees or charges that may later become due while the device was in your possession, such as unpaid tickets and citations or applicable property taxes. If you acquired your device with a lessor or lender, you may be responsible for additional fees or charges required by your lessor or lender in order to reverse the transaction. In addition to returning the device, you will need to ensure title to the device is transferred to Will-Fill free and clear of any liens.

If you traded in a device as part of your original transaction, you will not receive that trade-in device back, though we will refund you the applied trade-in value as part of your return. If you had negative equity in your trade-in device, you may need to pay us an additional amount to cover the negative equity.

If you acquired your device through a third party lessor or lender, you may have other terms or conditions in your lease or financing agreement, which are outside of our control. This return policy may not apply in such situations depending on the agreement between you and your third party lessor or lender.

This return policy is intended to give you confidence in your purchase of a Will-Fill device, and so is in addition to any other rights you may have under applicable law.